App / Slots
This page sets out exactly how 1971game handles the information you share when you open an account, make a Nagad or Upay deposit, or contact our support team. Access to our platform depends on your local law and eligible regions — and this policy applies wherever that access is permitted.
When you open an account with us, we collect the details you submit directly — your name, contact information and any payment references you provide during a Nagad, Upay or Bank Transfer transaction. We also collect session data automatically: the device you use, your browser type, the pages you visit inside the lobby and the timing of account actions such as login and wallet activity. We use this information for three purposes only. First, to operate your account and process the transactions you initiate. Second, to keep your account secure by detecting unusual access patterns. Third, to respond to support requests you raise through our contact channels. We do not sell your personal information to third parties. We do not share it with advertisers. Where we use a service provider — for example, a payment processor handling your Bank Transfer — we share only the data that provider needs to complete the transaction, under a data-handling agreement. Your payment details, including Nagad and Upay references, are processed through those providers and are not stored on our own servers beyond what is needed for transaction records. Retention periods follow applicable legal requirements in the jurisdictions where access is permitted.
Payment references from Nagad deposits are passed to the relevant processor to complete the transaction. We keep a transaction record for account verification purposes only, in line with applicable legal retention requirements.
Upay deposit details are handled by the payment processor, not stored in full on our platform. The record visible in your account wallet shows the amount and status, not the full payment credential.
Bank Transfer references are retained as part of your account transaction history. You can review these in your account dashboard after login. Disputes or queries about a specific transfer go through our support channel.
This policy covers your account on 1971game and the actions you take within it — login sessions, wallet activity, game history and support conversations. It does not govern the data practices of payment networks, device manufacturers or any external site we may link to. Each of those services operates under its own terms. Use this policy to understand what we control directly, and check each third-party service separately.
Covers the data collected when you log in, including device identifiers and session timestamps. This applies to mobile browser sessions and any saved login state on your device.
Covers transaction references generated when you deposit or withdraw, including Nagad, Upay and Bank Transfer activity. Records are visible in your account dashboard after login.
Covers session data tied to your account while you browse game categories or place bets. Game content from studios like Joker, PG Soft, JDB and CQ9 is delivered through our platform; their own data practices are separate.
Does not cover payment processors, network providers or any external page outside 1971game. When you leave our domain, this policy stops; the destination site's own policy takes effect.
You have practical choices about the information we hold. The starting point for most of them is your account dashboard, which you can reach after login. From there you can review the profile details we hold and correct anything that has changed — your contact information, for example, or the mobile number linked to your Nagad or Upay wallet. If you want to ask about a specific data record, or if you believe something we hold is incorrect, raise it through our support channel. We will review the request and respond through the same channel. Where local law gives you a right to request deletion or restriction of your data, we will handle that request in line with what the applicable rules in your region permit. Note that some records — particularly transaction logs — may need to be retained for a defined period regardless of a deletion request, to meet legal obligations.
Log in and open your account dashboard to see the profile data and transaction history we hold for your account. No separate request is needed to view these.
Update your contact information or linked mobile number directly in account settings. If a field cannot be edited from the dashboard, contact support and we will make the correction.
Send your question through our support channel with your account reference. We will confirm what data we hold and explain how it is being used, in line with this policy.
Where local law in your eligible region gives you a right to restrict or delete data we hold, submit the request through support. We will tell you what is possible within our legal retention obligations.
If anything in this policy is unclear, or if you need to act on a data right, use one of the contact paths below. Have your account reference ready — it helps us locate your records and respond without unnecessary back-and-forth.
Open the chat icon from within your logged-in account. Available for account and policy questions during active support hours shown in the chat window.
Send your privacy or data query by email. Include your registered account email and a short description of your request so we can route it correctly.
For routine record review and contact-detail corrections, the account dashboard after login is the fastest path. No support request needed for data you can see and edit yourself.
We keep data handling straightforward and limited to what your account actually needs. Here is what that looks like in practice across the four areas that matter most to your account.
We use cookies to keep your session active while you browse the lobby and to remember your login state on mobile. You can clear cookies from your browser settings at any time; doing so will log you out of your current session.
Login activity is monitored for unusual access patterns — a new device or a location that does not match your normal session, for example. If something looks out of place, we may prompt you to verify your account before proceeding.
We hold your account data for as long as your account is active and for any period required by the legal rules applicable to the eligible regions where access is permitted. Transaction records, including Nagad and Bank Transfer logs, fall under financial retention obligations.
When we update this policy, the revised version is published here with a note of what changed. Continued use of your account after a published update means you have seen the new version. Check this page if you want to confirm the current state.
These are the questions we get most often about how this policy works in practice. If your question is not here, reach out through the support channel and we will respond directly.
We collect the name, contact details and verification information you submit at account opening. We also collect session data automatically — device type, browser, login timestamps and in-lobby activity. Payment references from Nagad, Upay or Bank Transfer are handled by the payment processor, not stored in full on our platform.
We share data only with service providers needed to operate your account — payment processors for Nagad, Upay and Bank Transfer transactions, for example. We do not sell your information or share it with advertisers. Each provider receives only what is needed to complete the specific function.
Log in and open your account dashboard. Your profile details and transaction history are visible there. If you want a broader record of what we hold, raise a request through our support channel with your account reference and we will confirm the details.
Yes. You can correct contact details and linked mobile numbers directly in your account settings. For deletion or other changes, submit a request through our support channel. Some records — particularly transaction logs — may need to be retained to meet legal obligations in your eligible region.
Our policy covers the transaction reference and status record we keep in your account wallet. The payment itself is processed by the Nagad or Upay network, which operates under its own terms. We receive confirmation of the transaction outcome; we do not store your full wallet credentials.
We retain your account records for as long as the applicable legal rules in your eligible region require — typically this includes transaction history and account identity data. After the mandatory retention period, data is removed from active systems. Contact support to ask about the specific period for your account.